Privacy & security

22bet Mobile Privacy Policy —
How Your Data is Kept Secure

The security of your personal data is our top priority. This Privacy Policy transparently explains how 22bet mobile collects, stores, and uses your information.

Last updated: January 2026
Our commitment
Data never sold
256-bit SSL encryption
Data not shared with third parties
Your consent is always required
Data deleted on request
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Section 01

Introduction & Scope of the Privacy Policy

Welcome to the 22bet mobile Privacy Policy. This policy explains what information we collect about you when you use our website or mobile app, why we collect it, and how that information is used and protected.

This privacy policy applies to all services offered by 22betmobile.net — including the website, mobile app, live betting section, and customer support channels. By using our platform, you are considered to have accepted the terms of this privacy policy.

Important: This privacy policy is written in Bengali for the convenience of users in Bangladesh. In the event of any conflict between the English and Bengali versions, the English version shall prevail.

22bet mobile operates under a Curacao license and is required to comply with international data protection standards. We believe user privacy is a fundamental right, and protecting it is our foremost responsibility.

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Section 02

What Information We Collect

22bet mobile collects your information through several methods. Below is a detailed breakdown of what data we collect and under what circumstances.

Data type Example When Collected
Identity information Name, date of birth, national ID number At Registration & KYC Verification
Contact Information Email, phone number, address During account creation
Financial Information BKash/Nagad number, transaction history Deposit & Withdrawal Timeframes
Device Information IP address, browser, operating system During platform use
Betting activity Betting history, preferred sports, bet amounts At the Time of Each Bet
Cookie Data Session data, preferences, login status While browsing the website

Beyond the information listed above, we do not voluntarily collect any sensitive personal data — such as religion, political views, or medical history. Documents submitted for KYC verification are used solely to confirm your identity.

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Section 03

Purpose & Use of Data Collection

22bet mobile does not use your data for any unnecessary purpose. Every piece of information we collect has a specific, lawful reason behind it. The key purposes are detailed below.

  • Account Management: To create and manage your account and ensure its security.
  • Identity Verification (KYC): To meet our legal obligations in preventing fraud and money laundering.
  • Financial Transactions: To process deposits, withdrawals, and bonus payments.
  • Customer support: To properly resolve your complaints and enquiries.
  • Relevant Offers: To keep you informed of relevant promotions based on your betting preferences.
  • Platform improvement: To use analytical data to further improve the user experience.
  • Security monitoring: To detect and prevent suspicious activity.
  • Legal compliance: To comply with regulatory guidelines and legal obligations.
We never sell your information to third-party advertisers. Your data is always used strictly for the purposes stated above.
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Section 04

How Your Data Is Kept Secure

22bet mobile uses industry-leading technology to protect your personal and financial data. Our security infrastructure provides protection across multiple layers.

  • 256-bit SSL encryption: All data transmissions are protected with the highest level of encryption.
  • Firewall Protection: An advanced firewall system prevents unauthorised access.
  • Two-Factor Authentication (2FA): An additional layer of security when logging in to your account.
  • Regular security audits: Independent third-party experts regularly audit our systems.
  • Data Minimisation: Only the data that is strictly necessary is collected and retained.
  • Staff training: All our staff receive regular training on data protection.
In the event of a data breach: In the event of a data breach, we will notify the relevant authorities and affected users via their registered email within 72 hours.

Please note that no data transmission over the internet is entirely risk-free. Keep your account password strong and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.

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Section 05

Sharing Data with Third Parties

22bet mobile does not generally share your personal data with third parties. However, there are limited circumstances where sharing is necessary. These are clearly outlined below.

  • Payment Processor: To process financial transactions, necessary information is shared with approved payment gateways, including bKash and Nagad.
  • Identity Verification Services: With regulator-approved verification agencies to complete the KYC process.
  • Legal Authorities: When required by court order, government directive, or legal investigation.
  • Anti-Fraud System: With authorized systems for fraud detection and prevention.
Outside of the cases listed above, we do not sell or transfer your data to any advertisers, data brokers, or other third parties. Organizations with whom data is shared are contractually bound to uphold the same data protection standards.
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Section 06

Use of Cookies & Tracking Technologies

22bet mobile uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Cookie Type Purpose Duration
Essential cookies Login sessions, security verification Cleared When the Session Ends
Functionality cookies Language preference, layout settings 1 year
Analytics cookies Traffic analysis, page performance 2 years
Marketing Cookies Displaying Relevant Offers 90 days

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain core features of the platform from functioning. When you first visit the site, our cookie notice will allow you to choose which types of cookies you wish to accept.

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Section 07

Your Rights

Under 22bet mobile's Privacy Policy, you hold the following rights over your personal data. To exercise any of these rights, please reach out to our support team.

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Section 08

Data Retention Period

22bet mobile does not retain your data longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements.

  • Account Information: For the full duration your account is active, and for 5 years after closure.
  • Financial Transaction Records: A minimum of 5 years as required by law.
  • KYC Documents: 5 years after account closure.
  • Customer Support: 2 years after the issue is resolved.
  • Analytics data: Up to 3 years in anonymized form.
Data Deletion: Once the retention period expires, your data is either permanently deleted from our systems or anonymised in a way that makes it impossible to link back to you.
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Section 09

Children's privacy protection

22bet mobile strictly does not collect or process any information from individuals under 18. Our platform is intended exclusively for adults.

Age verification is mandatory at registration. If we discover that a minor has created an account using false information, that account will be immediately closed and all associated data will be deleted.

If you believe your child has created an account on our platform, please contact us immediately at support@22betmobile.net. We will take action within 24 hours.
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Section 10

Contact, Complaints & Policy Updates

If you have any questions, comments, or concerns about this privacy policy, please get in touch with us. Our data protection team is always ready to assist you in Bengali.

  • Email: support@22betmobile.net
  • Response time: Typically within 24–48 business hours.
  • Language: Support is available in both Bengali and English.

We may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered email and post a notice on the website. We encourage you to visit this page regularly to stay informed of the latest policy.

Policy Change Notice: You will be notified by email at least 30 days before any significant changes take effect. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

Your Rights as a 22bet Mobile User

You have full control over your personal data. You can exercise any of the following rights at any time.

Right to Access Your Data

You have the full right to know what information we hold about you and to receive a copy of it.

Right to rectification

If any of your stored information is incorrect, you can request a correction or update.

Right to Erasure

In certain circumstances, you may request that your data be deleted. We will comply unless a legal obligation requires us to retain it.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

The right to receive your data in a structured, machine-readable format and to transfer it to another service.

Right to Withdraw Consent

You may withdraw any consent you have previously given at any time. This will not affect the validity of any processing that took place before the withdrawal.

How 22bet Mobile Protects Your Privacy

We take your privacy seriously — not just in words, but in action.

End-to-end encryption

Every transaction and data exchange is secured with 256-bit SSL encryption. No third party can access or read this information.

Data never sold

Your personal data is never sold to advertisers or third parties. Your data belongs to you alone.

Regular Security Audits

Independent security experts conduct regular audits of our systems. Any vulnerabilities identified are addressed immediately.

Transparent policy in Bengali

Our privacy policy is written in Bengali so every user in Bangladesh can easily understand it.

Your Data, Your Control

You can view, update, or request deletion of your information at any time from your account settings.

24/7 Privacy Support

Our support team is available 24/7, seven days a week, to help with any privacy-related questions or concerns.

Bet with Peace of Mind — Your Data is Fully Secured

Your privacy is always protected at 22bet mobile. Open an account today and join Bangladesh's most secure betting platform.

SSL secured
Your Data is Never Sold
Licensed Platform
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